Welcome to Axon's ACEIP US Law Enforcement Transparency Portal
Learn about our Axon Customer Experience Improvement Program (ACEIP) and upcoming ACEIP Basic use cases.
The Axon Customer Experience Improvement Program (ACEIP) enables U.S. Law Enforcement Agencies to actively contribute to the responsible evolution of Axon's public safety technologies. Through this voluntary program, participating agencies securely share transformed data to help improve product accuracy, reliability, and effectiveness while maintaining the highest standards of privacy and data protection. The ACEIP Transparency Portal serves as a public resource outlining each approved use case within the program, detailing what data is used, how it is protected, and the specific benefits it delivers to agencies and the communities they serve.
What is ACEIP?
ACEIP is a voluntary program that allows Axon to use Customer Content in a secure and controlled manner to accelerate Axon's development of technology, such as building and supporting automated features, aiming to increase safety within communities and efficiency in public and workplace safety. Access to Customer Content in Axon Cloud Services, voluntarily shared with us and securely protected, helps us create the best solutions possible.
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Customers can participate in the ACEIP in two ways:
ACEIP Basic
ACEIP Basic
A “limited” improvement program, which uses only transformed or de-identified data via Privacy-Preserving Techniques approved by Customers. No identifiers for the data are retained, e.g., Customer name, Customer ID, etc.
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ACEIP Custom
ACEIP Custom
Enables product improvements that cannot be accomplished with the limitations transformed data in Basic ACEIP. Custom includes copies of certain segments or elements, or full copy of the Customer Content that has not been transformed via a privacy preservation technique. Custom is managed by specific agreements with the Customer.
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Please visit https://www.axon.com/aceip to find more details on the program and participation opportunities.
Our Commitment to Transparency
This Transparency Portal provides information on how ACEIP Basic data is being used when collected from Law Enforcement Agencies in the US. It also provides detailed information on the purpose of such use, privacy preserving extraction technique (if applicable), and relevant data protection practices. As a reminder, participants may withdraw from ACEIP at any time. For more information on ACEIP or to submit a request to withdraw from ACEIP visit https://www.axon.com/aceip.
List of Use Cases
Reference Database and End-to-End Quality Improvement
Reference Database and End-to-End Quality Improvement
Status: Active | Tier: ACEIP Basic | Region: US
December 2025
Customer Content Used:
Some database information schemas and tables processed with PPTs to create a dummy database.
Redaction Assistant Model Training Input Signal Analysis
User masks & foundational model insights
Redaction Assistant Model Training Input Signal Analysis
User masks & foundational model insights
Status: Active | Tier: ACEIP Basic | Region: US
December 2025
Customer Content Used:
For each selected Redaction Assistant mask, Axon accesses that video frame and the mask’s coordinates on the video frame.
Detailed Description of Use Case
Transcript Metadata Extraction
Transcript Metadata Extraction
Status: Active | Tier: ACEIP Basic | Region: US
December 2025
Customer Content Used:
Text transcripts generated from BWC recordings for customers participating in Axon’s Customer Experience Improvement Program.
Edit Analysis for Draft One
Edit Analysis for Draft One
Status: Active | Tier: ACEIP Basic | Region: US
August 2025
Customer Content used:
Draft transcripts from your Axon Evidence tenant
Summary of edits and corrections made to the draft transcript
Auto-Transcribe Platform Improvement
Auto-Transcribe Platform Improvement
Status: Active | Tier: ACEIP Basic | Region: US
July 2025
Customer Content used:
Transcripts Customers corrected and their associated evidence audio
Feedback loop for Agencies to evaluate and improve their TASER programs
Feedback loop for Agencies to evaluate and improve their TASER programs
Status: Active | Tier: ACEIP Basic | Region: US
July 2024
Customer Content used:
TREND form and, when available, attached TASER logs
Automatic License Plate Recognition (ALPR) System Improvement
Automatic License Plate Recognition (ALPR) System Improvement
Status: Active | Tier: ACEIP Basic | Region: US
October 2022
Customer Content used:
License plate images captured by a users Fleet Camera and the associated ALPR Read Record such as date and time of the capture, and geographical location
Auto-Transcribe Platform Improvement Phase 2.0
Auto-Transcribe Platform Improvement Phase 2.0
Status: Active | Tier: ACEIP Basic | Region: US
March 2023
Customer Content used:
Audio in your Axon Evidence tenant and associated transcripts
Metadata associated with the evidence files such as titles, descriptions, and notes created by you and associated with any
images or other types of media or multimedia in your Axon Evidence tenant
Customer entity and User Service Interaction Data: This is data about your interactions with our devices or Axon Evidence, such as
device/client information, click/UI events, session length etc.
Comments or Further Questions?
Comments or Further Questions?
We value your feedback and are committed to addressing any questions or concerns about ACEIP for law enforcement agencies, please contact aceip@axon.com. Looking for another ACEIP region or sector? Please visit our ACEIP page at https://www.axon.com/aceip.
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